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Terms & Conditions

Terms and Conditions for our services (Experiences)

 

1. The company

Greeking me (henceforth referred to as “Greeking me”, “we”, “our” or “us”) is a licensed Travel Agency with its head offices located at Nea Smyrni, Greece. Greeking me provides a range of guided tours, workshops, activities, cooking lessons, and other services (“Experiences”, “Experience”) to travelers visiting Athens, Greece. By reserving a place in any of these Experiences, you (henceforth referred to as “Participant”, “you”, or “Participants”) shall have automatically accepted the terms mentioned herein, confirm that you have fully understood them and have agreed to all of them.

 

2. Experiences sold by Greeking me

All the information and details of Experiences sold by Greeking me are described on the website www.greeking.me. Some of Greeking me Experiences may require a minimum number of participants in order to take place. This minimum number is clearly indicated in each Experience’s respective description on our Website. Greeking me reserves the right to cancel an Experience at any given time, up to 24 hours before the scheduled start and for any reason, including but not limited to, an insufficient number of participants.

 

3. Pricing and details

Greeking me reserves the right to add, withdraw, substitute and/or vary advertised routes, prices and departure times for any of its Experiences without notice. However, reasonable effort will be made to maintain arrangements as advertised.


All prices provided are on a per person basis unless otherwise mentioned and include local taxes.

Prices do not include tips, personal expenses, cost of drinks, after meal coffee and tea or travel insurance. If in doubt whether something is included in the price of the Experience, please inquire.  

 

4. Requirements to participate in Greeking me Experiences

  1. All Participants will be required to disclose, at the time of booking, or in any case prior to the commencement of the Experience, whether the Participant suffers from any medical condition which may prevent the Participant undertaking the Experience, including, but not limited to, epilepsy, dizziness, limb or back injury, angina or other heart condition, food allergy, dietary requirements or restrictions, severe or uncontrolled asthma, visual impairment, depression or recovering from recent surgery. Given the nature of our Experiences, we are not in the position to guarantee that all nutritional requirements will be met; however, we will make every effort to meet your needs.

  2. Participants acknowledge and agree that they participate in the Experience at their own risk.

  3. We do not include personal insurance with our Experiences. Greeking me recommends that customers purchase individually their own travel insurance (or ask their travel agent). Greeking me will not be held liable for services provided by 3rd parties.

  4. All participants to an Experience must hold a valid ticket, voucher or confirmation letter. Entry may be refused if tickets or vouchers are damaged or defaced in any way or not purchased from an authorised reseller.

5. Children participation

In most of our walking tours, kids (up to 2 per group) below 10 years old participate for free. In case there are more than two kids in a group, an extra adult ticket must be purchased. For 3-4 kids, one extra ticket should be purchased. For 5-6 kids, two extra tickets etc.

Most of our Experiences are child friendly. As far as “the Zorba inside me”, “Night Crawlers” & “Greek Ambrosia” Experiences are concerned, please take into consideration that:

  1. In “the Zorba inside me” Experience you will have the chance to dance in the rhythm of popular folk dances like "syrtaki" & enjoy yourself in an authentic Greek feast. Keep in mind that afterwards we will dine in a traditional place, so make sure your children won’t feel sleepy or tired.  Please note that alcohol consumption is strictly forbidden for persons below 18 years of age.

  2. “Greek Ambrosia” is a particularly fun experience for our little friends, especially if they are into cooking. Keep in mind, though, that you should be careful and warn your child about possible dangers in the kitchen. He must follow the orders of the chef & not expose himself to danger of any kind.

  3. The “Night Crawlers” walk will be very easy & fun, as we’ll stroll through the most cosmopolitan and beautiful areas downtown. Since this is a night tour, though, make sure that your little ones won’t feel sleepy or tired! Please note that alcohol consumption is strictly forbidden for persons below 18 years of age

 

6. Greeking me’s ability to refuse participation

Greeking me reserves the right to refuse any person, for whatever reason, participation in the tour, in its absolute discretion, whether or not they have previously purchased a ticket. A person will be reimbursed for tickets previously purchased should they be refused permission to participate on grounds other than those set out above.

 

7. Accessibility and Safety - Participant guidelines

It should be noted that local conditions in Greece may differ from those that exist in the rest of Europe or the U.S.A. The state and conditions of some streets may present accessibility difficulties. Access for persons with special needs is not guaranteed. Public areas may not be accessible to persons with special needs.

Participation in our Experiences may require a minimum physical condition, such that you are in the position to walk uphill or climb stairs. Kindly inform us if you have a medical or physical limitation or are undergoing a medical treatment.

Greeking me will not be liable for the personal safety of participants, or for the safety of personal items, nor for unforeseen events and incidents that Greeking me cannot control, prevent or avoid, including (but not limited to) accidents, thefts and illnesses during the Experience. Each participant shall be fully responsible for his/her personal health, medical needs and safety.

We advise you to check your insurance contract in order to determine whether you are covered and to clarify what your travel insurance covers in the case of trips abroad. For their own safety, all Participants must obey the directions and instructions of the Experience guide, must not disturb other Participants or interfere with the Experience guide’s ability to conduct the Experience in a safe manner.

 

By joining a Greeking me Experience, each Participant is ensuring its own safety by agreeing to:

  1. Stay alert and aware of what’s going on around them at all times and avoid any immediate dangers which they believe pose a risk to them.

  2. Protect themselves from the Greek sun by using appropriate forms of sun protection, including but not limited to a hat, sunglasses and sunscreen during the summer months.

  3. Be adequately hydrated and nourished before, during and after the tour, in accordance with their specific needs and requirements.

  4. Not be under the influence of alcohol, drugs or any other substance that may hinder their ability to observe these Guidelines.

  5. At all times to promptly comply with any directions issued by tour leaders. Athens is a busy, modern city that can be inherently unpredictable. Greeking me responds to that risk by relying on the cooperation of all of its Participants.

 

8. Insurance Policy & Personal Insurance

ΑΧΑ Insurance Company S.A. certifies that “Greeking.me” is insured against liability for Bodily Injuries or Material Damage to third parties, which may occur during daily organized activities (guided walking tours, food tours, cooking lessons & folk dance lessons) in Attica by the insured and which are caused by negligent acts or negligent omissions of the insured, according to the terms and conditions of our policy No 1200938. Personal insurance is not included. It is your responsibility to take out appropriate travel insurance. Although “Greeking.me” and its representatives will always strive to ensure safe and enjoyable completion of its tours they cannot be held responsible for the personal safety of participants. Each participant shall be fully responsible for his/her personal health, medical needs and safety. Please take into consideration any separate terms and conditions of each of our experiences, before booking.

9. Photographs taken during the Experiences

  1. All Participants acknowledge and agree that Greeking me is expressly authorised to take photographs of them during the Experiences and utilise such photographs for the purpose of advertising Greeking me including but not limited to being displayed on Greeking me website.

  2. Photographs remain copyright to Greeking me and may only be used or reproduced by Participants for private or domestic purposes and must not be used for any commercial purpose, including promotion of any supplier or any supplier’s products or services, without Greeking me’s written permission.

 

10. Booking and Terms of Payment

  1. Participants are responsible for providing accurate information during the booking process. To confirm a booking, the full cost of the Experience must be paid in advance at the time of booking. Accepted means of payment are online via PayPal, Credit Card or Bank Transfer.

  2. Upon successful completion of payment, customers will receive confirmation and voucher via email. This document must be saved as proof of purchase and be presented on the day of the Experience. Greeking me reserves the right to refuse service to any customer without a voucher or letter of confirmation.

  3. Customers are advised to check the details of the booking and should notify immediately Greeking me in case of any errors. Greeking me reserves the right to charge a booking fee on the purchase of tickets and an administration fee should tickets purchased be changed to another date or time.

  4. When you make a booking, you guarantee that you have the authority to accept, and do accept these conditions on your behalf and on behalf of all members of your party and, further, if you are making a booking for more than one person, that you are responsible for all payments due from each and every party member for whom you are making a booking. Any information which we give to you shall be deemed as given to each and every party member for whom you are making or have made a booking.

 

11. Punctuality

Participants should adhere to the starting time and meeting point of the Experience as indicated on their voucher. If a Participant is late, Greeking me will consider this as a no-show, his participation to the Experience will be cancelled and no refund will be provided. It is recommended that Participants arrive at least 10 minutes prior to the start of the Experience.

 

12. Cancellation and refunds policy

Greeking me allows for the eventuality that a Participant may need to change or cancel an agreed service. Changing the date of an Experience will incur no penalty, providing notification is received in written at least 5 days prior to the scheduled Experience and providing other dates are available and minimum number of participants is met in order for the Experience to take place. Otherwise, the following cancellation policy applies:

  1. Cancellation more than 5 days prior to scheduled Experience:Full refund, excluding 10% for administrative and credit card fees

  2. Cancellation 2-4 days prior to scheduled Experience: 50% refund

  3. Cancellation 24 hours prior to scheduled Experience: No refund

  4. No show: No refund

  5. Greeking me reserves the right to make changes or substitutions in order to meet unexpected situations, or cancel the Experience, if deemed necessary for reasons including insufficient Experience participation and circumstances beyond Greeking me’s control, such as strikes, lockouts, riots, wars, whether declared or undeclared, hostilities, civil disturbances, acts of God, acts of governments or other authorities, thefts, pilferage, epidemics, quarantines, custom regulations, delays, or cancellations of or changes in itinerary or schedules or from any causes beyond our control. In such event, Participants will either be re-booked at the earliest possible time at the Participants’ convenience (taking into account Experience’s availability), or be issued with a refund voucher in the case of purchases bought through an agent, or be reimbursed the price paid for the ticket. The relevant party who has sold the ticket to the Participant will make all reimbursements. In any case, Greeking me shall not be held liable for any expenses, costs or fees, including but not limited to, airline ticket costs or other personal expenses incurred by customers.

  6. Greeking me will not proceed to any refund except in accordance with these Terms or as agreed in writing by Greeking me.

  7. Refunds will be returned within 30 days of the cancellation date.

  8. Should Greeking me need to cancel an Experience, any payments will be fully refunded.

 

13. Participant Release of Liability

  1. Participant desires to participate in the Experiences offered by Greeking me (the “Experiences”).

  2. Participant is in good health and suffers from no minor or serious physical or mental injury, illness or disability that would make Participant especially susceptible to injury or disability while performing any activities related to or in connection with the Experiences.

  3. Participant fully comprehends and accepts all of the risks associated with his/her participation in the Experiences including, without limitation, exposure to unfavorable weather conditions, food sickness, allergic reactions, choking, injuries (e.g. without limitation, those arising out of self-inflicted accidents or mishaps, other participants, automobiles, pedestrians, bicyclists and the like) and death.

  4. Participant’s participation in the Experiences is at Participant’s own sole risk. Participant, on behalf of his/herself and/or any person or entity acting through or on behalf of Participant, hereby forever and unconditionally releases Greeking me, its affiliates, subsidiaries, owners, officers, employees, agents and insurers (collectively, “released parties”), from any and all claims, actions, damages, liabilities, losses, costs and expenses (including, without limitation, attorney’s fees) in any way arising out of, or resulting from, Participant’s participation in the Experiences, including, without limitation, any and all claims, actions, and liabilities for death, injury, loss or damage to Participant, to anyone else, or to any property, regardless of whether or not such injury, loss or damage was caused by the negligence or willful conduct of the company or any of the release parties. Participant’s release includes, but is not limited to, harm that may be attributable to, or in any way arise from, Participant’s own conduct, behavior or history of pre-existing conditions or dispositions. Participant also agrees that Participant is financially responsible for any and all medical treatment required as a result of any such harm. Participant, on behalf of his/herself and/or any person or entity acting through or on behalf of Participant, further agrees to defend and indemnify the released parties, and to hold the released parties harmless, from any and all liabilities, claims, actions, damages, expenses (including, without limitation attorney’s fees) and losses of any kind or nature whatsoever in any way arising out of, or resulting from, Participant’s participation in the Experiences.

  5. Participant agrees to pay any all costs, fees, expenses and charges arising from any act or conduct of Participant that results in damage or injury to any person. Participant further agrees to indemnify and hold Greeking me harmless from and against any such act or conduct.

  6. This Waiver and Release of Claims constitutes the entire agreement and understanding between Participant and the Released Parties, and cancels, terminates and supersedes any prior agreement or understand relating to the subject matter hereof. There are not representations, promises, agreements, warranties, covenants, or undertakings other than those contained in this Waiver and Release of Claims.

  7. None of the provisions of this Waiver and Release of Claims can be waived or modified except expressly in writing signed by Participant and the party against whom the waiver or modification is sought to be enforced. Failure of any of the Release Parties to enforce any of their rights hereunder at any time shall not act as a waiver to enforce their rights under this Waiver and Release for the same or similar acts at any subsequent time.



Terms and Conditions for website usage

 

1.Privacy Statement

These terms and conditions govern your use of this website; by accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by the Terms and Conditions below (“Terms”), you accept the practices described in our Privacy Policy for Information Collected from Greeking me website, emails, and communications (“Privacy Statement”, incorporated in the Terms) and you agree to comply with all applicable laws and regulations. If you do not agree, please do not use the website. The materials contained in this website are protected by applicable copyright and trademark law.

 

Our Privacy Statement, which is hereby incorporated into these Terms, governs your use of the website. Your acceptance of these Terms is also your consent to the information practices set forth in our Privacy Statement.

 

2. Content Ownership

 

Greeking me shall retain all worldwide rights in the intellectual property of the website and any content on the website, including, but not limited to, the artwork, “look and feel” of the website, its color combinations, layout, and all other graphical elements, photographs, videos, sounds, visual interfaces, design, logos, trademarks, services marks, content, compilation, source code or HTML code, products, software, and other material contained or presented on the website, and any combination thereof (“Material”, or “materials”). The Material is copyrighted or otherwise protected and owned by Greeking me, or a third party who licensed the right to use to Greeking me, and as such is protected by Greek and foreign copyright, trademarks, trade secrets, patents, and other intellectual property laws and other applicable laws worldwide. Except where your use constitutes “fair use” under copyright law, you may not otherwise use, download, upload, copy, print, display, perform for commercial use, modify, reproduce, publish, republish, license, post, transmit or distribute any Material on the Website in whole or in part without the prior written consent of Greeking me. Greeking me, its affiliates, business partners and/or licensors own all right, title and interest, including all copyright, trademark, trade secrets, patent, and other intellectual property rights in such Material.

 

3. Conditions of Use

As a condition of your use of this website, you warrant that:

  • You are at least 18 years of age;

  • You possess the legal authority to create a binding legal obligation;

  • You will use this website in accordance with these Terms;

  • All information supplied by you on this website is true, accurate, current and complete

 

We retain the right, at our sole discretion, to deny access to anyone to this website and the Material, products or services that we offer, at any time and for any reason, including, but not limited to, for violation of these Terms.

 

4. Use Licence

You may view, download for caching purposes only, and print pages from the website for personal, non-commercial transitory use only in connection with your permitted use of the website and for the sole purpose of performing the functions intended to be performed when using the website features. You must retain all copyright, trademark, and other proprietary notices included in the Material. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Edit or otherwise modify or copy any material on the website;

  • Republish or redistribute material from this website (except for content specifically and expressly made available for redistribution or republication);

  • Duplicate, distribute, transmit, reproduce, copy, publish, sell, license, rent, lease, loan, transfer, or otherwise exploit the material on this website for any commercial purpose

  • Remove any copyright or other proprietary notations from the materials

  • Use any material from the website for any public display (commercial or non-commercial);

 

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Greeking me at any time.

In addition, you may not:

  • Conduct any systematic or automated data access, monitoring, or collection activities (including without limitation scraping, data mining, data extraction and data harvesting) for any purpose without our express written authorization or by bypassing any measures that we may use to prevent or restrict access to the website;

  • Use the website or features of the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

  • Use the website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

  • "Frame,” "mirror" or incorporate any part of this website into any other website without our prior written authorization.

  • Transmit or send unsolicited commercial communications to the email addresses provided on the website;

  • Delete or modify any of the Material or submissions posted on the website;

  • Stalk, harass, threaten, defraud, spam, hack, or scam other users of the website;

  • Use features of the website for purposes other than their intended purpose or exploit programming or other errors on the Website for personal gain or to the detriment of others;

  • Decompile, reverse engineer or attempt to derive any source code or within the website, except if specifically permitted by law;

  • Use the website other than for private, non-commercial use without our prior written consent;

  • Attempt to gain unauthorized access to the website, other accounts, computer systems or networks connected to the website, through hacking, password mining or any other means, or attempting to obtain any materials or information through any means not intentionally made available through the website; or

  • Use any of our logos, names, trademarks, or service marks without our prior written consent, including, without limitation, as metatags or hidden text.

 

5. Third party sites

The website may provide links to websites that are operated by parties other than Greeking me. When you click on one of these links, you are leaving our website, and entering another website. These websites operate under separate terms of use, privacy policies, and other rules. Greeking me is not responsible for their contents or their practices or for any loss or damage that you may incur from dealing with any third party found through the website. The inclusion of any link does not imply approval or endorsement by us of any material contained on any linked website or any association with their operators. Use of any such linked web site is at your own risk.

 

6. Personal Information collection

 

Where practical, we will collect personal information directly from you. Generally, this collection will occur when you deal with us either in person, by telephone, letter, facsimile, email or when you visit our website. We may collect personal information about you when you purchase or make enquires about travel arrangements or other products and services, when you enter competitions, when you register for promotions, when you subscribe to receive marketing from us (e.g. e-newsletters) or when you request brochures or other information from us. We may also collect your personal information when you complete surveys or provide us with feedback.

 

We are committed to maintaining your privacy and the information we collect will not be shared with other organisations for commercial purposes. Information storage is within our secured physical premises with various degrees of security control for access to computer records.

 

7. Indemnity

You hereby agree to indemnify, defend and hold harmless Greeking me and undertake to keep Greeking me indemnified against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature (including without limitation legal and accounting expenses and any amounts paid by Greeking me to a third party in settlement of a claim or dispute on the advice of Greeking me legal advisers whether or not a lawsuit or other proceeding is filed) incurred or suffered by Greeking me that in any way arises out of or relates to:

  • Your breach or violation of these Terms or the documents referenced herein;

  • Your violation of any law or the rights of a third party;

  • Your use of this Website;

  • Your negligence or willful misconduct.

 

8. Terms of Use modifications

Greeking me may revise these terms and conditions at any time without notice. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use. Please check this page frequently to stay aware of any changes.

 

These terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and Greeking me in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

 

Any claim relating to Greeking me website shall be governed by the laws of the Hellenic Republic without regard to its conflict of law provisions.